Problems
and Support
- How do I get technical support for my
purchase?
The product manufacturer is the best resource for assistance
with your purchased item. For information on the manufacturer contact
support.
- Can I replace a lost invoice?
You can obtain your invoice and other order information by logging
into your account and clicking Order History. You may click on the order you
would like the invoice for, and print it out for your records. If you encounter
any difficulties then contact support.
- What do I do if I have a problem with my
order?
If
the problem is that your product is not what you ordered, or is defective, you
can return the product by contacting customer service.
If the problem is a
technical problem you are experiencing with the product, contact technical
support with the manufacturer or contact our info department.
If your problem
is different than any of these, contact customer
service.
Data
and Technical Issues:
In
the event of data or technical issue which results in incorrect information or
mispricing of products and services, your SebastionScotts©
preferred partner is not liable for transactions arising out of this error.
SebastionScotts©
will gladly assist you with the issue, up to and including a complete refund and
reimbursement for return shipping costs. If you find an error, please contact us and our team will attempt to fix it
as soon as possible.
